When the Quiet Cracks Spread: How Leaders Can Reconnect and Get Creative – Fast

I can still picture it—walking through my northwest Chicago neighborhood with friends, chanting that childhood rhyme: “Don’t step on a crack or you’ll break your mother’s back.” We’d hop, leap, and tiptoe down the sidewalk, dodging every fissure like it was lava. In Chicago, that was no easy feat—those sidewalks were a patchwork of cracks, making the […]